1. Information We Collect
We collect the following types of information:
Personal Information
- Account Data: Name, email address, phone number, and password when you create an account.
- Payment Data: Billing information and payment details (processed securely through our payment partners).
- Profile Data: Profile picture, bio, and preferences you choose to provide.
Usage Information
- Learning Data: Course progress, quiz results, completion records, and reading history.
- Activity Data: Login times, pages visited, features used, and interactions with content.
- Device Data: Browser type, operating system, IP address, and device identifiers.
2. How We Use Your Information
We use your information to:
- Provide and improve our educational services.
- Process payments and manage subscriptions.
- Personalise your learning experience.
- Send relevant updates, newsletters, and notifications (with your consent).
- Issue and verify certificates of completion.
- Analyse usage patterns to improve our platform.
- Prevent fraud and ensure platform security.
- Comply with legal obligations.
3. Information Sharing
We do not sell your personal information. We may share your data with:
- Payment Processors: To process transactions securely.
- Service Providers: Cloud hosting, email delivery, and analytics services that help us operate the platform.
- Instructors: Limited information about enrolled students to facilitate the learning experience.
- Legal Authorities: When required by law or to protect our rights.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
- Encryption of data in transit and at rest.
- Secure password hashing.
- Regular security audits and updates.
- Access controls and authentication protocols.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your personal data.
- Opt-out: Unsubscribe from marketing communications.
- Portability: Request your data in a portable format.
- Restriction: Limit how we process your data.
7. Newsletter and Communications
If you opt in to our newsletter:
- We will send you updates about new courses, articles, and educational content.
- You can unsubscribe at any time using the link in every email.
- We will not share your email with third parties for marketing purposes.
8. Children's Privacy
Our Platform is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us.
9. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Platform or sending you an email.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at our contact page.